viagogo

Welcome to viagogo

Help Centre

How do I update my shipping address?
1. Go to "My tickets" then Orders
2. Look at the delivery status to see if the tickets already shipped
3. Did the tickets ship?

Yes, the tickets are in-transit:
1. Please contact us
2. We'll check if there's enough time to reroute your package to a different address

No, the tickets didn't ship:
If you're shipping them to a hotel or friend or family member's place, we recommend contacting them first so they can expect the delivery. Hotels may not hold packages long. Otherwise:
1. Select "View details" then "Change delivery address"
2. In the "Default Delivery Address" box, select "Edit," and choose an address from the list. Select "Add Address" and fill in the info.

Did you find this answer helpful? Yes No
Why wasn't this helpful?
I understand the answer but I don’t like it
I don’t understand the answer
I can’t find the question I want to ask
Contact Customer Support