viagogo guarantees every order
We do this by:
- Monitoring all transactions to ensure that sellers deliver
- Delivering tickets using world-class courier services
- Only paying sellers once the buyer has attended the event
Buyers are guaranteed to receive valid tickets in time for the event. If a problem arises, viagogo will step in to provide comparable replacement tickets or a refund in the rare instances where this is not possible.
Sellers are guaranteed to get paid for the tickets they sell and fulfill on time.
For further information, interviews or images, please contact the viagogo press office at: firstname.lastname@example.org.
PLEASE NOTE: THIS EMAIL ADDRESS IS FOR PRESS ENQUIRIES ONLY.
For any customer enquiries, please visit the help section of the viagogo website.