viagogo - Buy & Sell Concert, Sport & Theatre Tickets

ALOUD TICKET EXCHANGE

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Frequently Asked Questions

When will I get my tickets?

Tickets are normally dispatched one to two weeks before the event. This is because each promoter sends their tickets out at different times. We encourage sellers to send you the tickets as soon as they have received them. You should ex ...

Why do ticket prices vary?

Availability and prices of tickets on the Aloud Ticket Exchange ticket exchange are driven by market demand; they are not determined by Aloud Ticket Exchange. Face value is the expression used to refer to the price printed on the "face ...

Payment Failed? / Authorisation Failed?

PLEASE NOTE: Aloud Ticket Exchange authorises your debit / credit card when you buy tickets on our website. This means the bank has approved this amount to be withdrawn. Should you experience any problem with your payment, please check ...

Are the seats together / exact seat location?

We expect listings of up to 2 tickets will be seated together. Please check the section and row details provided along with any additional comments from the seller's listing for further details. If you are not able to buy 2 tickets fro ...

When will I get paid?

Your payment will be initiated 5-8 business days after the event if we have confirmation of the following: Your tickets have been delivered i.e. your package was delivered via carrier tracking for on-time delivery Or your package ...

Can I remove / cancel / amend my listing?

You can always change your mind and edit / cancel / remove tickets listings yourself. Please be aware of the following: You immediately need to delete the tickets from your account. You cannot delete any tickets if they have already b ...