Sellers - How To Manage Inventory
Modifying your ticket listings on viagogo, the official Ticket Marketplace of Aston Villa FC is easy - simply click on "My Account" (located at the top of your browser window) and sign in with your username and password.
My Account - Listings
Under "Listings" you will find sub-categories where you can edit and view listings that you have made:
"Active Tickets" - lists all your tickets that are available to buy or bid on
"Inactive Tickets" - lists all your tickets that are not available to buy or bid on. You can move them to "Active" from here
"Admin Hold" - tickets that viagogo, the official Ticket Marketplace of Aston Villa FC has put on hold for administration purposes
"Pending Ticket Return" - this function is not available yet
"Fully Sold" - tickets that you have sold and you have been paid for them
"Expired" - tickets that have not been sold by the listing end date
My Account - Sales
Under "Sales" you will find sub-categories where you can view and make changes to information regarding your sales history:
"Pending Confirmation" - sales that have been made that need confirmation by you
"Pending Shipment" - Sales that have been confirmed by you, but where the tickets have not been scanned in by our delivery providers or have not started their delivery process
"En Route" - sales where the tickets have started their delivery process and are on their way to be delivered
"Pending Payment" - sales that have been received by the buyer and are waiting to be paid to you
"Complete" - sales that have been delivered accurately and payment made
"Issue" - attempted sales where a problem exists and payment has not been settled
"Cancelled" - sales where the transaction has been cancelled
My Account - Payments
The "Payments" tab shows the payments that have been made to you.
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