Official
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Self service help

Self service help

Important Information - Please Read before Contacting Us

If your query relates to any of the questions below, please refer to our FAQs by clicking here.

  • Buying Restrictions
  • Activating your account
  • Linking your account
  • How are tickets being sent?
  • When will I get paid?
  • Can I change or cancel my order or listing?

    • We may not be able to respond to your query if it is covered in our FAQs

    Please note: If you need to change your email address, phone number or billing/delivery address please log into your account. You can make all the necessary changes there

Contact us by email:

If you have an account please Sign in before sending us your message, it will help us to process your enquiry.

Your name

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Email Address

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Subject

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Transaction ID

If you have a transaction ID, please enter it above. This will help us to manage your question more efficiently.

Choose a Response Language

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Your question
* To ensure fast resolution of your query, please provide us with any relevant details, such as Listing ID or event details.

Contact us by phone:

Our customer service team will reply to your inquiries 10.00 to 16.00 Monday to Saturday.

Please call us at the following numbers:

In the UK:                       020 31379345

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