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Buying tickets explained

Only True Blue Members (or City Kicks Members) can buy tickets on viagogo, the official ticket exchange of Manchester City. If you do not have a Membership yet you will be able to purchase a Blue or City Kicks Membership on the Manchester City website. Once you have purchased your Blue / City Kicks Membership you will be able to activate it with your viagogo account without any delay following these simple steps:

  • Log in to your viagogo account and go to the section “Subscription and Memberships”
  • Click on “activate” and enter the details as requested (Supporter Number and Password). NOTE: the password requested at this stage is the same as the one you use to log in to the Manchester City website. Every Supporter Number has an individual password.
  • Once you entered the correct details as requested and clicked “next” you will be prompted with a pop up window confirming that you have successfully activated your Membership. You can now either activate an additional Membership or continue.

Now you will be able to buy up to 6 tickets per Membership per game on viagogo, the official ticket exchange of Manchester City (unless otherwise specified on the event page). Once you found the ticket(s) you want to buy, click the 'Buy' link, located on the right of the ticket listing. If you haven’t signed in already you will then be prompted to sign in to your account.

As soon as you have signed in follow the instructions which will allow you to choose the Membership you would like to use and all other necessary details. Ensure that you choose the correct Membership by using the dropdown list. You will be able to see the ticket type (for example adult or junior) and the purchase quantities of your membership above the drop down list to help you choose the correct Membership.

A summary of charges and a description of your ticket(s) will be shown on the final pages of the purchase process. Please read these pages carefully and, if you wish to complete your purchase, click "Buy Ticket(s)" to finalise your transaction and receive a transaction ID.