Official
Partner

Search Help

What do you need help with?

Please type your question or keywords in the box above and hit 'Search'
Actions

viagogo, the official Ticket Marketplace of West Ham United guarantee

viagogo, the official Ticket Marketplace of West Ham United guarantees every transaction

Buyers are guaranteed to receive valid tickets in time for the event. In the rare instance that a problem arises, viagogo, the official Ticket Marketplace of West Ham United will provide equivalent or better tickets.

Sellers are guaranteed to get paid for the tickets they sell.

We do this by:
  • Monitoring all transactions to ensure that sellers deliver
  • Delivering tickets using world-class courier services like UPS
  • Only paying sellers once the buyer has attended the event

Our secure and guaranteed service is one of the many reasons we are partnered with many of the world's leading brands in sports and music.

If you have an issue with your ticket order please Contact Us immediately to allow us to resolve the issue on your behalf.

does the guarantee include it is 100% I'll get my ticket how do I know I'll get the tickets

Was this answer helpful?

Yes No

Frequently Asked Questions