English (UK)
Language
English (UK)
British Pounds
Currency
$
Argentina Pesos
$
Australia Dollars
R$
Brazil Reais
£
British Pounds
C$
Canadian Dollars
$
Chile Pesos
kn
Croatia Kuna
kr
Danish Kroner
€
Euro
HK$
Hong Kong Dollars
रु
India Rupees
₪
Israel New Shekels
¥
Japan Yen
Mx$
Mexico Pesos
$
New Zealand Dollars
kr
Norwegian Kroner
zł
Poland Zlotych
р
Russia Rubles
Din
Serbian dinar
$
Singapore Dollars
R
South Africa Rand
kr
Swedish Kronor
fr
Swiss Francs
TL
Turkish Lira
₴
Ukraine Hryvnia
دإ
United Arab Emirates Dirhams
$
United States Dollars
Connect
Sign out
Sign in
My Account
Track Your Order
Help
Advanced Search
Official
Partner
Home
Concert Tickets
Sports Tickets
Arts and Theatre Tickets
VIP Service
Search Help
What do you need help with?
Please type your question or keywords in the box above and hit 'Search'
Actions
Go Back
Print
My Order
Buyers - My Order
The status of your order
What happens after your purchase
Seller name on your ticket will not be a problem
Postponed Event
Cancelled events explained for buyers
How can I cancel my ticket (e.g. Can no longer attend the event)?
Refunding a submitted order
Lost, stolen or damaged tickets
What is the difference between Paper and E-tickets?
Seller 'My Account'
What happens when your tickets are sold
Why sellers must confirm
When sellers do not confirm the sale
Sellers cannot cancel after confirmation
Cancelled events explained for sellers
Was this answer helpful?
Yes
No
Frequently Asked Questions
When will I get my tickets?
Tickets are normally dispatched one to two weeks before the event. This is because each promoter sends their tickets out at different times. We encourage sellers to send you the tickets as soon as they have received them. You should ex ...
Why do ticket prices vary?
Availability and prices of tickets on the viagogo, the official Ticket Marketplace of West Ham United ticket exchange are driven by market demand; they are not determined by viagogo, the official Ticket Marketplace of West Ham United . ...
Payment Failed? / Authorisation Failed?
PLEASE NOTE: viagogo, the official Ticket Marketplace of West Ham United authorises your debit / credit card when you buy tickets on our website. This means the bank has approved this amount to be withdrawn. Should you experience any ...
Are the seats together / exact seat location?
We expect listings of up to 2 tickets will be seated together. Please check the section and row details provided along with any additional comments from the seller's listing for further details. If you are not able to buy 2 tickets fro ...
When will I get paid?
Your payment will be initiated 5-8 business days after the event if we have confirmation of the following: Your tickets have been delivered i.e. your package was delivered via carrier tracking for on-time delivery Or your package ...
Can I remove / cancel / amend my listing?
You can always change your mind and edit / cancel / remove tickets listings yourself. Please be aware of the following: You immediately need to delete the tickets from your account. You cannot delete any tickets if they have already b ...
